Agreement to Terms and Acceptance

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Customer," "Guest," "you") and Sushiimiswapor ("Restaurant," "we," "us," "our") governing your use of our restaurant services, facilities, website, and all related services provided by us.

By entering our restaurant, making a reservation, using our services, accessing our website, or engaging with us in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

These Terms apply to all visitors, customers, guests, and others who access or use our services, whether as a one-time visitor or regular patron. We reserve the right to refuse service to anyone who does not comply with these Terms.

Restaurant Services and Offerings

Dining Services

Sushiimiswapor provides authentic Japanese dining experiences, including but not limited to:

• Traditional sushi preparation and service
• Omakase dining experiences with chef's selection
• Kaiseki multi-course dining
• Sake and beverage pairings
• Private dining and special event hosting
• Takeout and delivery services (when available)
• Catering services for special occasions

Service Standards

We are committed to providing quality service and authentic Japanese cuisine. However, we reserve the right to modify our menu, services, and operating procedures at our discretion to maintain quality standards and comply with regulations.

Operating Hours and Availability

Our standard operating hours are Monday through Sunday, 5:00 PM to 11:00 PM. Hours may vary during holidays, special events, or due to unforeseen circumstances. We recommend checking our current hours before visiting.

Capacity and Seating

Seating is subject to availability and restaurant capacity. We maintain the right to manage seating arrangements to provide optimal dining experiences for all guests and comply with safety regulations.

Reservation Policies and Procedures

Making Reservations

Reservations can be made through the following methods:

• Phone: +31 20 728 4936 during business hours
• Email: info@sushiimiswapor.nl
• Third-party reservation platforms (when available)
• In-person during restaurant hours

Reservation Confirmation

All reservations must be confirmed by our staff. We will provide confirmation via your preferred contact method. Unconfirmed reservations may not be honored.

Cancellation and Modification Policy

• Reservations may be cancelled or modified up to 4 hours before the scheduled time without penalty
• Cancellations made less than 4 hours in advance may incur a cancellation fee
• No-shows will be charged a fee equivalent to 50% of the estimated meal cost
• Special event and omakase reservations require 24-hour advance notice for changes
• Group reservations (8+ people) require 48-hour advance notice for modifications

Late Arrival Policy

We hold reservations for 15 minutes past the scheduled time. After this grace period, your table may be released to accommodate other guests. Late arrivals may experience reduced dining time or menu limitations.

Special Requests and Dietary Accommodations

We strive to accommodate dietary restrictions and special requests when possible. Please inform us of any allergies, dietary restrictions, or special occasions when making your reservation. While we make every effort to accommodate requests, we cannot provide absolute assurance that all modifications will be possible.

Payment Terms and Accepted Methods

Accepted Payment Methods

We accept the following forms of payment:

• Cash (Euros only)
• Credit cards (Visa, Mastercard, American Express)
• Debit cards (Maestro, V PAY)
• Contactless payments (Apple Pay, Google Pay, Samsung Pay)
• Cryptocurrencies (Bitcoin, Ethereum, Litecoin, and other major currencies)
• Bank transfers (for large group bookings and events)

Pricing and Billing

All menu prices are listed in Euros and include applicable VAT (Value Added Tax). Prices are subject to change without notice. Additional charges may apply for:

• Special dietary accommodations requiring premium ingredients
• Corkage fees for outside beverages (when permitted)
• Service charges for large groups (8+ people) - typically 18%
• Private dining room fees
• Special event and holiday surcharges

Gratuity and Service Charges

Gratuity is not included in menu prices except for large groups. Tipping is appreciated but not mandatory. For quality service, gratuity can be added to your payment or provided separately.

Payment Processing

Payment is due at the time of service unless prior arrangements have been made. For cryptocurrency payments, transactions must be confirmed before departure. We reserve the right to hold tables until payment is completed.

Refunds and Disputes

Refunds are handled on a case-by-case basis and are subject to management approval. Disputes regarding charges should be raised immediately with restaurant management. Credit card disputes should be resolved directly with us before involving financial institutions.

Contact Information and Support

For questions, concerns, or issues related to these Terms of Service or our restaurant services, please contact us:

Management Contact

For serious concerns or complaints that require management attention, please request to speak with a manager during your visit or contact us directly with "Management Attention" in the subject line.

Legal Inquiries

For legal matters or formal notices, please send correspondence to our registered business address or contact our legal representative at legal@sushiimiswapor.nl.

Response Times

We strive to respond to all inquiries within 24-48 hours during business days. Complex matters may require additional time for proper investigation and response.